Guides for the Consignor platform
Consignor Portal
Functionality
- Getting started with Consignor Portal
- Using search in Consignor Portal
- Exporting data from Consignor Portal to Excel or CSV
- Creating and assigning your own events in Consignor Portal
- Changing Consignor Portal to use imperial system of measurement
- Granting visitor access to your Consignor Portal
Data Management
General
Data and EDI to carrier
EDI-files
Troubleshooting
Installation and maintenance
System requirements
Backup and update
Installation and moving
Printer setup and printing
Setup
Zebra GK420d
Zebra LP2844
Troubleshooting
Consignor On-Premises
Functionality
- Sending return labels by email
- Editing a shipment in Consignor On-premises
- Printing End of Day Report (Carrier Specific Report)
- Using the Consignor On-premises Alert System
- Creating a Commercial Invoice
- CONSIGNOR Quickstart
Troubleshooting
- Changing the Sent view to prevent SQL timeouts
- Opening Windows Firewall for client connections to server
- No labels printed from file integration / import stopped working
- Missing or corrupted LUA5.1.DLL - printing error
- One of Consignor's ports is used by another program
- Production view is not showing (SQL Server Browser)
Configuration
- Changing the sender address in Consignor On-premises
- Starting Consignor with one Actor or Location only
- Activating tracking with login information
- Setting up user access rights in Consignor On-premises
- Creating your own report in Consignor
- CSR CONSIGNOR Shipping Rules
Integration and contact lists
Consignor Shipment Server API
Getting started
Using the Shipment Server API
- Transmitting EDI files to carriers in Consignor Shipment Server
- Handling drop points in Consignor Shipment Server
- Printing freight documents
- Creating a return shipment on Shipment Server
- Making a shipment with customs details
- Creating a waybill on Shipment Server
API reference
Consignor Ticket
Functionalities
- Creating a return shipment in Consignor Ticket
- Using Print boxes in Consignor Ticket
- Get started with CONSIGNOR ticket ( websolution )
- Moving a shipment to another stack in Consignor Ticket
- Reprinting a label in Consignor Ticket
- Importing a contact list from Excel
Configuration
- Configuration of file-drop import in Consignor Ticket (Drop Zone)
- Reset your password
- Configuration of ERP integration in Consignor Ticket (Drop Zone)
- Configuration of FTP import in Consignor Ticket (Drop Zone)
- The Settings tab in Consignor Ticket
- How to customize Consignor Ticket
Troubleshooting
Scan App
Basic setup and usage
Advanced settings
- Managing Agent settings in Scan App
- Advanced settings for Scan App events
- Setting up validations in Scan App
- Using barcode suffix in Scan App
- Setting up Event profiles and multiple Action Centers
- Customizing your Scan App layout
Integration
General
Web Integrations
Ship Advisor
Portal Data WS
- Getting started with Portal Data WS
- Portal Data WS - overview
- Overview of methods for Portal Data WS
- GetShipmentsByOrderNumber
- GetShipmentsByShipmentNumber
- GetShipmentsByPackageNumber
Freight Rate Calculation
General
FAQ
- ★ Receiving notifications about system status and maintenance
- Getting started with Consignor Help Center
- Consignor Customer Service hotline phone
- TeamViewer and remote support
- Order a new carrier
- Can I subscribe to release notes from Consignor?
System Status
Request and status log
- New label for carrier Kvalitetstransport
- Consignor Portal search with less than 3 characters
- Issue with units in the UI for new Consignor Ticket users
- SQL 2005 error after updating Consignor On-premises
- Change to product YOYO Yellow Import on carrier YOYO Global Freight
- Consignor Ticket Internal Server error
Archive
- Change to manifest file for carrier Suldal
- Problems with VismaNetFinancials ERP integration
- Update routing codes on carrier Best
- New tracking URL on carrier Brink
- Error in request to carrier GLS DK
- New products on carrier PostNord Norway
Release notes
Carrier
- Carrier release version 153
- Carrier release version 152
- Carrier release version 151
- Carrier release version 150
- Carrier release version 149
- Carrier release version 148
Consignor On-Premises
- Version 11.65 - released 15.11.2018
- Version 11.64 - released 16.10.2018
- Version 11.63 - released 08.10.2018
- Version 11.62 - released 13.09.2018
- Version 11.60 - released 07.08.2018
- Version 11.59 – released 16.07.2018
Consignor Portal
- Release 06.12.2018
- Release 14.11.2018
- Release 27.09.2018
- Release 05.09.2018
- Release 14.08.2018
- Release 19.07.2018
Consignor Shipment Server
- Version 11.65 - released 25.11.2018
- Version 11.64 - released 24.10.2018
- Version 11.63 - released 10.10.2018
- Version 11.60 – released 09.08.18
- Version 11.59 – released 16.07.18
- Version 11.58 – released 19.06.18-22.06.18
Scan App
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