Guides for the Consignor platform
Shipments and Manifesting
Shipment Production
- Reprinting a label or document in Consignor On-premises
- Editing a shipment in Consignor On-premises
- Changing the sender address in Consignor On-premises
- Changing sender address in Consignor Ticket
- Templates - default values weight, volume or parcels.
- Using Print boxes in Consignor Ticket
Shipment Data and EDI to Carrier
- Transmitting EDI files to carriers in Consignor On-premises
- Transmitting EDI files to carriers in Consignor Ticket
- Setting up auto transmit of EDI files in Consignor On-premises
- Setting up auto transmit of EDI files in Consignor Ticket
- Automatic transmit at pickup date
- How to confirm if EDI files have been transmitted from Consignor
Return Management
General Functionality
Customs and Documents
- ★ Sending documents by email using Mailback
- CN 22 and CN 23 customs declarations
- Activating a freight document in Consignor
- Creating a Commercial Invoice
- Paperless invoicing
- Print freight letters from stack options
Troubleshooting
Installation and Maintenance
System requirements
Backup and update
Installation and moving
Troubleshooting
Maintenance
Configuration of Consignor
Configuration - Consignor On-premises
- Starting Consignor with one Actor or Location only
- Configuring proxy settings in Consignor
- CSR CONSIGNOR Shipping Rules
- How to add a COD account
- How to activate a custom carrier in Consignor
- How to activate a missing product in Consignor
Configuration - Consignor Ticket
User Management
User interface settings
Consignor Shipment Server API
Getting started
Using the Shipment Server API
- Transmitting EDI files to carriers in Consignor Shipment Server
- Handling drop points in Consignor Shipment Server
- Printing freight documents
- Creating a return shipment on Shipment Server
- Making a shipment with customs details
- Creating a waybill on Shipment Server
API reference
Ship Advisor
Data Management and Reporting
Data Storage
Reports and Statistics
- Creating a report in Consignor On-premises
- Getting started with Consignor Portal
- Exporting data from Consignor Portal to Excel or CSV
- Printing End of Day Report (Carrier Specific Report)
- Measuring Carrier Performance
- FAQ about Carrier Performance
Portal Data Web Service
Printer Setup and Printing
Setup
- Printer setup in Consignor On-premises
- Installing a Zebra printer and drivers
- Setting up auto print to file
- Printer setup in Consignor Ticket (configuration of Drop Zone)
- Using Cloud Print
- Calibrating Zebra printers
Zebra GK420d
Zebra LP2844
Troubleshooting
Notifications and Tracking
Tracking
Notifications
Integration
Filedrop Integration
- ★ Getting started with filedrop integration
- Standard file for filedrop integration (import setup)
- Configuration of file-drop import in Consignor Ticket (Drop Zone)
- Using expressions in your import setup
- Configuration of FTP import in Consignor Ticket (Drop Zone)
- Scheduling cleanup of imported files
Consignor Plugins
- Introduction to Consignor plugins
- Getting started with Consignor's WooCommerce plugin
- Setting up and using Consignor's Brightpearl plugin
- Setting up Consignor's Magento 2 plugin
- Getting started with Consignor's Magento 2 plugin
- Setting up Consignor's Linnworks plugin
Web Integrations
3rd Party Standard Integrations
Scan App
Basic Setup and Usage
Advanced Settings
- Managing Agent settings in Scan App
- Advanced settings for Scan App events
- Setting up validations in Scan App
- Using barcode suffix in Scan App
- Setting up Event profiles and multiple Action Centers
- Customizing your Scan App layout
Freight Rates and Costs
Insurance
Invoice Control
Freight Rate Calculation
- Introduction to CPC Interface
- Activate Price Calculation in Consignor
- Main Tab in CPC
- Zones tab in CPC
- Routes tab in CPC
- Prices tab in CPC
Dangerous Goods
General
DG Office integration
General
FAQ
- How to view your Customer Service requests
- Consignor Glossary
- Call us
- Receiving notifications about system status and maintenance
- Can I subscribe to release notes from Consignor?
- How to read your supscription invoice from Consignor
System Status
- Problems with DHL Deutsche Post Webservice
- Validation error on DHL Deutsche Post Paket
- Problems with Consignor Ticket (March 21, 2019)
- Problems with Shipment Server, February 28 2019
- Slow response times on our services, February 5th, 2019
- PostNord maintenance on the 20th of January 2019
Request and Status Log
- Implement support for additional return data events from PostNord Norway
- Problems with scheduled transmits
- Support VismaOnline (eAccounting) Webshop orders and Invoices
- Error with package position on labels
- Cloud Print should use printer settings from Drop Zone
- Improvements to address control
Archive
- Problem with track and trace URL
- Delivered date field not populated in invoice reports
- Change to Jetpak product
- Support for additional drop points with the OnGoing integration
- Exclude deleted packages from reports
- Shipments not found in Consignor Portal
Release Notes
Carrier
- Carrier release version 160
- Carrier release version 159
- Carrier release version 158
- Carrier release version 157
- Carrier release version 156
- Carrier release version 155
Consignor On-premises
- Version 11.72 - released March 29, 2019
- Version 11.71 - released 12.03.2019
- Version 11.70 - released 21.02.2019
- Version 11.69 - released 31.01.2019
- Version 11.68 - released 25.01.2019
- Version 11.67 - released 03.01.2019
Consignor Portal
- Release March 2, 2019
- Release March 27, 2019
- Release 12.03.2019
- Release 20.02.2019
- Release 14.02.2019
- Release 30.01.2019
Consignor Shipment Server
- Version 11.71 - released April 2, 2019
- Version 11.71 - released 14.02.2019
- Version 11.70 - released 26.02.2019
- Version 11.69 - released 11.02.2019
- Version 11.67 - released 07.01.2019
- Version 11.66 - released 12.12.2018
Scan App
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