To send return shipments CONSIGNOR must first have one or more return products available. If you have Bring Packages (Norwegian post office) you will then have three products as standard. If you want to make a return label in addition to the usual label, you can choose the intersection return shipment in Addition. It can be seen just below where you select the carrier.
At the top of the Production image you can see two tabs: Standard shipment and Return shipment. You go into the Return shipment and select the product as usual.
Inside the Return shipment as it is you who is the Receiver and who is the sender.
NOTE: Returservice business package express is the first available product. If you want to change the default return the product can go into Setup (lower left of CONSIGNOR) Inside you see a Setup configuration tree in the middle. If you do not see all the levels here you just press the + in front of the joints until you see the carrier and the products you want to change
You can change place by selecting the product and drag the mouse over the product you want to drop it over.
TIP : Sending label by e-mail, see here...