In Window's terminal server there is a function called Easy Print, allowing you to use your local printers on the terminal server. With easy print the printers will change their names with the session you are logged into. This can create problems printing from CONSIGNOR because it is a program where you don't choose the printers for every print, it is setup with defined printer language (EPL/ZPL (For Zebra printers) .bmp etc..).
The best way to solve this problem is to install the printer on the Terminal Server (wich requires that it is in the same network or trough a VPN).
The printing can also be done from Consignor server.
If it isn't possible to add the printers directly to the terimal server, we have have a alternative sollution where you can set the session ID mask so CONSIGNOR will know that the printers changes it name.
To add this, go to setup in CONSIGNOR. On the toplevel Installation, right click on the right side of the installation-tree. Choose New - Terminal Server settings.
This Window will open;
Choose the correct terminalserver version mask, and if it doesn't work or isn't listed. You can also specify your own mask, see what tokens you can use in the window.