If you get the error message "Error: Connect failed because of 10060" it is because of a firewall blocking communication on port 52346 and 52345.
We recommend reading our step-by-step guide to Opening Windows Firewall for client connections to server. It explains how to open the ports needed to ensure connection between Consignor Clients and server.
If you get the message "Error: Connect failed because of 10061" it means that the Consignor Service has stopped running. Read more about this error and how to restart the Consignor Service in this article: Restarting the Consignor Service and trouble shooting.