The Container feature was launched with Scan App version 4.3.0. It allows you to give a group of shipments the same status event using Scan App.
Topics in this article:
- Enabling Container in Action Center
- Using Container in Scan App
- The concept behind the Container feature
- FAQ about the Container feature
Enabling the Container feature in Action Center
- Log in to Consignor Portal and go to Action Center > Settings > Scan App Events.
- Click the edit icon on an event to open Event settings.
- Click Advanced to open extra options.
- Check the box next to Container Id required and click Save.
- You're now ready to start using Container in Scan App
Using Container in Scan App
Follow the steps below to add a parcel to a container in Scan App. The container is an ordinary shipment in Consignor which can be pre-printed. It will be the "parent shipment" while all the shipments added to this will act as "children".
- Tap EVENTS and choose an event from the list of possible events, e.g. Loaded on truck
- Scan one or more barcodes that you want to add to a container ("parent shipment").
- Tap COMPLETE. Scan App will now validate if this event has the property Container required.
- If Container is required, a new screen allows the agent to add a container ID. The ID should be the shipment you want as the "parent shipment". You may enter it manually or scan the barcode. Only one container ID can be scanned. Tap COMPLETE when finished.
- The container ID will now be visible on the connected shipments ("children") in Consignor Portal.
- If you want to add more shipments to a container at a later point in time, simply go through step 1-4 and enter the ID of the container you want to add the shipments to.
- When you add a new event to the container ( "parent shipment"), all "child shipments" will automatically inherit this event.
The concept behind the Container feature
Parcels/goods are often shipped together. They can be put on a pallet or in a cage and be put on a truck together with other pallets. If the truck is delayed, all parcels on that container will be delayed.
With the Container feature in Scan App, you can make a grouping called a "container" which contains many shipments. It can be virtual (logic grouping) or a physical item like a pallet. The container is an ordinary shipment in Consignor that acts as the "parent" shipment while all the shipments added to it will act as "children".
There can be several levels of containers, e.g. a parcel is placed in a box (container), the box is placed in a cage (container) and the cage is placed on a truck (container). Events can be added on all levels.
When you add an event to the container ("parent shipment"), all "child shipments" will automatically inherit the same event.
When searching for a single shipment in Consignor Portal, you will see which container ("parent shipment") it is connected to. It gives you a better overview of the location of your parcels. Instead of scanning the actual shipments on a truck, the agent can find the correct item in Scan App and add the correct event.
Where do I create a container?
The container is an ordinary shipment. This can be pre-printed in Consignor.
How do I add a shipment (child) to a container (parent)?
This is done with Scan App. A new property can be set on events – “Container ID required”. When you choose event with this setting, you can choose which container to connect to. This is done after pressing Complete in Scan App.
When/how is the shipment removed from the container?
If you add an event to a shipment within a container (ex. Delivered) it loses the connection to the container.
When searching for a single order/shipment, can I see which container it belongs to?
Yes. If the shipment is connected to a container, you will see this in shipment viewer.
Is it only Scan App that can add events to a container?
No, you can add events in Consignor Portal manually or get return data from carrier with container ID as the key. This status will be inherited by all the connected shipments ("children").