Use case 3: Using Service Levels for easy product selection

Index

• Shipping Rules UI Lesson 1: Access and file management
• Shipping Rules UI Lesson 2: Creating Select Rules
• Shipping Rules UI Lesson 3: Creating Service Levels
• Shipping Rules UI Lesson 4: Setting up prices
• Shipping Rules UI Lesson 5: Use cases
  - Use case 1: Select products based on weight and country
  - Use case 2: Select products based on Postcode Range
  - Use case 3: Using Service Levels for easy product selection
  - Use case 4: Using Service Levels for parcels and pallets combined with Select Rules
  

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Use case 3:

Company Z is based in Germany and ship to a wide range of countries. They use several different carriers and products and would like to make it easier for their warehouse staff to choose the right product and carrier. They would like to set up a service level for each receiver country that automatically chooses the correct product and services.

This example will show you how to set up two service levels for this scenario, and how to add the attribute to show service levels in Production view.

1. Go to Shipping Rules > File > Drafts and click the New button. Name your file and click Create.
   
   
   
   
2. Click the wrench icon next to the file you just created and choose Edit. 
   
   
3. Go to the Service Levels tab.
   
   
4. We will start by creating a service level for parcels to Sweden. Click New, enter a name, select a product, and click Create. In this example, we are using PostNord Nordic > Parcel > MyPack Home.
   
   
5. Click the arrow next to the name and add a service if needed. Here we will add Flex Change. 
   
   
   
   
6. Add a condition and choose Receiver > Country and type SE in the country code field.
   
   
   
   
7. Click the Save button. The Service Level for shipments to Sweden is now ready.
   
   
8. Click New in the Service Levels section to create the next Service Level. This will be used for shipments to Belgium. Enter a name, choose a product, and click Create. We will use DHL Express > DHL Express > Economy Select Non Dutiable (ESU) in this example.
   
   
9. Click the arrow next to the name and add goods type and services if needed. Here we will add Parcel and DAP.
   
   
   
   
10. Add a condition and choose Receiver > Country and type BE in the country code field.
    
    
11. Click the Save button. The Service Level for shipments to Belgium is now ready. You can repeat the procedure to create more Service Levels if needed.

Making Service Levels visible in Consignor Production View

Company Z would like the Service Levels to be visible in Consignor's Production View. This enables the warehouse staff to simply pick the Service Level named according to the destination country and product and service selections will happen automatically. 

To show the Service Levels in Consignor's Production view, follow these steps:

1. Go to Shipping Rules > Drafts, right-click on your file and choose Edit.
   
   
2. Under Additional Options, check Advanced and click Next.
   
   
   
   
3. Close any screen that asks you to create a new service level or rule and go to the Advanced tab at the top. 
   
   
4. Check the option Show service level in PV and click the Save button at the bottom.
   
   
   
   
5. In Production view, you can now see a Service level drop-down list next to the product selection. When you choose a service level, the correct product selection will be made automatically. (Note: You may need to restart the Consignor server and the client before the Service Levels become visible in Production View).
   

Service level selector in Consignor On-premises:

Service level selector in Consignor Ticket: