Use case 3: Using Service Levels for easy product selection

Index

• Shipping Rules UI Lesson 1: Access and file management
• Shipping Rules UI Lesson 2: Creating Select Rules
• Shipping Rules UI Lesson 3: Creating Service Levels
• Shipping Rules UI Lesson 4: Use cases
  - Use case 1: Select products based on weight and country
  - Use case 2: Select products based on Postcode Range
  - Use case 3: Using Service Levels for easy product selection
  - Use case 4: Using Service Levels for parcels and pallets combined with Select Rules
  

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Use case 3:

Company Z is based in Germany and ship to a wide range of countries. They use several different carriers and products and would like to make it easier for their warehouse staff to choose the right product and carrier. They would like to set up a service level for each receiver country that automatically chooses the correct product and services.

This example will show you how to set up two service levels for this scenario, and how to add the attribute to show service levels in Production view.

1. Go to Shipping Rules > General > Drafts and click the New button. Name your file and click Create.
   
   
   
   
2. Click the wrench icon next to the file you just created and choose Edit. This will open your file for editing in the Select Rules tab. Now click the Service Levels tab.
   
   
   
   
3. Click New, enter a name and click Create. This Service Level will be used for shipments to Sweden so we will name it "Sweden".
   
   
   
   
4. Click New in the Products section to define the product to be used.
   
   
5. Name the product and click Create.
   
   
6. Click the arrow next to the name to define the conditions. Choose Receiver > Country > SE.
   
   
7. Next, select a product. We will use PostNord Nordic > Parcel > MyPack Home > Flex Change >1 in this example. (The rank only will be used if you have multiple products for the same destination. In this case, we only have one product).
   
   
   
   
8. Click the Save button in the Service Levels section. The Service Level for shipments to Sweden is now ready.
   
   
9. Click New in the Service Levels section to create the next Service Level. We will name this "Belgium" since it will be used for shipments to Belgium. Click Create.
   
   
   
   
10. Click New in the Products section to define the product to be used.
    
    
11. Name the product and click Create.
    
    
12. Click the arrow next to the name to define the conditions. Choose Receiver > Country > BE.
    
    
13. Next, select a product. We will use DHL Express > DHL Express > Economy Select Non Dutiable (ESU) > DAP > 1.
    
    
    
    
14. Click the Save button in the Service Levels section. The Service Level for shipments to Belgium is now ready. You can repeat the procedure to create more Service Levels if needed.

 

Making Service Levels visible in Consignor Production View

Company Z would like the Service Levels to be visible in Consignor's Production View. This enables the warehouse staff to simply pick the Service Level named according to the destination country and product and service selections will happen automatically. 

To show the Service Levels in Consignor's Production view, you must add an attribute to the XML.

1. Click the Edit XML button in the Service Levels section. This will open your entire Shipping Rules file in the XML editor. 
   
   
2. Locate the <CSR> node and add the following showservicelevelsinpv="1". It should look like the example below. 
   

   <?xml version="1.0" encoding="UTF-8"?>
   <CSR showservicelevelsinpv="1">
       <ServiceLevels>
       [...]
       </ServiceLevels>
   </CSR>

3. Click Save.
   
   
4. Go to the General tab and locate your file under Drafts. Click the wrench icon and choose Publish. The file is now active and will be used next time you create a shipment.
   
   
5. In Production view, you can now see a Service level drop-down list next to the product selection. If you have a receiver in Sweden, you choose the Sweden Service Level and the correct production selection will be made. (Note: You may need to restart the Consignor server and the client before the Service Levels become visible in Production View).