On the 4th of January 2021, we have released an updated version of the menu structure in Consignor Portal. The reason for this change is to make it easier for you to find the information you need and to ensure the terminology we use is relevant for all customers no matter what market or industry they’re in.
All features and functionalities remain the same.
Here is an overview of the Portal menu and changes:
Track & Trace (renamed from History) contains the following functionality:
New Bookings (renamed from New) contains the following functionality:
- Error handling (renamed from AutoPrint)
- Manifests (renamed from Batches)
- Print boxes
- Address Book (renamed from Contacts)
Insights (New menu item containing functionality previously founder under New) contains the following functionality:
- Carrier performance
- Customer experience
- Customer experience details
- Invoice deviation
Scan App (renamed from Action Center)
All Help Center articles with references to the menu in Consignor Portal will be updated in the coming weeks.