Using AI, machine learning and tons of data from similar shipments, the ETA (Estimated Time of Arrival) feature in Consignor predicts a realistic estimated arrival of the parcel.
The AI based ETA is available in the shipment viewer on a selection of products (see availability at the bottom of the article). If the product and destination supports AI based ETA, it will automatically be available. No activation or setup needed.
- To see the ETA for a parcel, go to Consignor Portal and locate the relevant shipment, either by using the search field or going to the Track & Trace tab.
- Click on the shipment to open the Shipment Viewer with information about the shipment.
- At the bottom of the left side pane, you will see a calendar icon with a See ETA button.
- Click the See ETA button to see the estimated date.
Availability
AI based ETA is currently available on the following products:
| Carrier | Product | Destination |
| Bring | Bedriftspakke | From Norway to Norway |
| Bpost | Bpack 24h Pro | From Belgium to Belgium |
| DHL | DHL Paket | From Germany to Germany |
| DHL Ecommerce | Parcel Plus Expedited Max | From the US to the US |
| Hermes | Home Delivery | From UK to UK |
| Post NL | Normal Package | From the Netherlands to the Netherlands |
| UPS | UPS Standard | From Belgium to Germany |
| UPS | UPS Ground | From the US to the US |